Billing
Paying for Visionary, and how to stop.
Updated on 09 Sep 2026
1. The two tiers
Seeker is free, and it always will be. Every Member starts here and every Member can stay here.
Visionary is the paid tier. It costs USD 150 a year, or USD 22 a month. Taking the year works out at just under seven months of the monthly rate.
Prices are in US dollars. Depending on where you live, your bank may add a conversion fee and your government may add tax, and either will show before you confirm.
2. Thirty free days on the year
Take Visionary by the year and the first 30 days are free.
Thirty days rather than seven, because an arc needs time to become a line. A week shows you an almost empty page, which tells you nothing about what this is.
How it works. You put a card down when you start. Nothing is charged during the 30 days. When they end, the card is charged USD 150 and the year begins. You'll see that amount and that date before you confirm, and you can cancel any time before the 30 days are up, in which case nothing is charged at all.
We'll remind you twice. Once a week before the trial ends, and once two days before, each naming the exact amount and the exact date. Cancelling takes one tap in Settings, and you never need to email anyone to do it.
The monthly membership has no trial. If you'd rather not commit to a year, take the month and cancel whenever you like.
3. The month you can earn
Separately, some Members earn a month of Visionary by showing up: enough logged, across enough weeks, with enough written down that the Mirror has something true to say.
No card is asked for and there's nothing to cancel. When the month finishes, the account returns to Seeker on its own.
One trial per Member, whichever kind. If you've had the earned month, the 30 free days on the year aren't available to you as well, and the other way round.
4. Renewal
A Visionary membership renews automatically until you cancel: the year on its anniversary, the month on the same date each month. We'll email you before each yearly renewal with the amount and the date. Monthly renewals are shown in Settings rather than emailed each time.
If a price ever changes, your renewal price doesn't change with it until we've told you at least 30 days beforehand and you've agreed.
5. Cancelling
Cancel any time from Settings. It takes one tap.
You keep full access until the end of the period you've paid for. Nothing about the app changes on the day you cancel, and nothing nags you afterwards. When the period ends the account is simply a Seeker again, with everything intact.
6. Refunds
We don't refund payments.
You can cancel at any time and you keep everything you paid for until the period ends, so nothing is wasted. The year starts with 30 free days precisely so the deciding happens before any money moves.
Two exceptions, and both are yours by right rather than by our discretion.
If you're in the United Kingdom, the European Union, or anywhere else whose law gives you a period to change your mind about a purchase, that right stands and we'll honour it. Write to [email protected]">support email and we'll deal with it properly.
If you bought through an app store, that store handles refunds under its own rules, and we can't overrule it either way.
7. If a payment fails
We'll try again over the following days and email you. Your access continues while we're trying.
If it still hasn't gone through after that, the account returns to Seeker. Nothing you made is removed: your moments, your arc, your reflections, your quests and reps, your badges and all your Experience stay exactly where they are. What ends is access to the Mirror and the fuller library, and any Mirror you already received stays yours.
You can become a Visionary again whenever you like, and everything picks up where it left off.
8. What happens to your arc
Nothing you made is ever removed because of money. Not when a trial ends, not when you cancel, not when a payment fails. Your record is yours, on every tier.
Deleting your account is the only thing that removes your arc, and that's always your choice.
9. Disputes about a charge
If a charge looks wrong, please write to [email protected] before contacting your bank. We read every one of these and a person will look at your actual account. Almost everything is resolved this way, and it's faster than a dispute.
10. Tax
Prices exclude tax unless it says otherwise where you're buying. Where we're required to collect sales tax, VAT or GST, it's shown before you confirm and added to the amount charged.
11. Payments
Payments are handled by Stripe. Character Arc never sees or stores your card details.
12. Getting in touch
Anything about a specific payment on your own account: [email protected]. Character Arc is operated by Limitless Lumens Pte. Ltd., a company registered in Singapore.